RT @Hyken: You may have heard the expression, “Take a walk in your customer’s shoes.” The idea is that you put yourself in the… https://t.co/LeG4Sh8YgU
RT @Hyken: While AI may not, in fact, replace the human interaction, it could, in fact, go hand in hand to offer a better cust… https://t.co/0F00fO8cKI
RT @Hyken: Everyone wants customer feedback. Or, do they? Too many companies ask for #feedback & then don’t do anything with i… https://t.co/ZUfpwfAf3b